Tenant Frequently Asked Questions

Properties are not held without a completed application and approval. If you are interested in a home, we recommend submitting your application as soon as possible. Once approved, applicants must submit the required earnest money deposit within the timeframe provided to secure the property.

Move-in costs vary depending on the property and the applicant’s screening results. After an application is approved, applicants must submit the required earnest money deposit to secure the home. Additional move-in funds, including the security deposit and prorated rent if applicable, are due before move-in according to the lease terms.

All occupants 18 years of age or older must complete an application and be screened as part of the approval process.

Security deposits may be refundable depending on the condition of the property and the terms of the lease agreement. Residents who leave the home clean, undamaged, and in good condition beyond normal wear and tear are more likely to receive their deposit back. Deductions may be made for unpaid rent, damages, cleaning, or other charges permitted under Arizona law.

A cosigner or guarantor may be considered when an applicant’s credit profile does not fully meet the standard qualification criteria. Cosigners must meet financial requirements and agree to guarantee the lease obligations.

To apply, first visit our Homes for Rent page and select the property you are interested in. Each listing conveniently includes an application link specific to that home. All applicants 18 years of age or older must complete an application and pay the required application fee.

Residents can pay rent through the secure Resident Portal, which allows for convenient electronic payments and account management. Other payment options may be available depending on the property, but most residents choose to pay through the portal.

Before bringing a pet into the property, review your lease agreement and contact management for approval. Pet policies vary by property, and pets must be approved in advance. Additional pet screening or fees may apply depending on the property and lease terms.

All tenants listed on the lease remain responsible for the full lease term. If one tenant wishes to move out while another plans to remain, the situation must be reviewed and approved by management. Any changes to the lease or occupants may require a new application or lease modification.

If you plan to move out at the end of your lease, written notice is required according to the terms outlined in your lease agreement. The easiest way to submit notice is through your Resident Portal by selecting the Give Notice option and following the prompts. Please review your lease for the required notice period and submit your notice before the deadline.

Maintenance requests should be submitted through the Resident Portal so our team can review the issue and coordinate repairs. Residents may be responsible for costs related to damages caused by misuse, negligence, or violations of the lease agreement. Please refer to your Maintenance Addendum for additional details regarding maintenance responsibilities.